Frequently Asked Questions

Our famous and specialty store offerings are 82% or more off MSRP. As a Liquidation Pallet Deals customer, you can capitalize on selling brand-name merchandise by providing customers with great value, allowing for faster growth and profitability for your business. Our quality control standards are the industry's highest, ensuring maximum recovery on your purchase from Liquidation Pallet Deals. Customers are invited and encouraged to visit our Beacon Falls, Connecticut warehouses to view merchandise before purchase.

Browse our categories of goods updated daily. After adding items to your cart, you can check out as a guest — no account is required. Purchases can be executed with a valid credit card. Liquidation Pallet Deals orders ship within 3-5 business days. Live shipping rates are provided at checkout for LTL (less-than-truckload) shipments. If rates are not loading, clear your cache and reload your browser. If you wish to pick up your order yourself, select the pick up option at checkout and you will be contacted by support. All Gaylords are plastic wrapped to preserve goods. Additional fees may apply to commercial addresses that do not have receiving docks. For more information, view Shipping or Contact.

If goods are being shipped to a residential address, your truck will be equipped with a liftgate and a receiving dock is not needed. For commercial addresses, if you do not have a receiving dock, please say so in the order note and we will invoice accordingly. Not all trucks to commercial addresses are equipped with a liftgate. Failure to do so may result in an incomplete delivery or additional fees at your expense. We appreciate your compliance.

All merchandise is neatly folded and placed in Gaylords (on wood pallets) or in cartons. All Gaylords will be plastic wrapped to preserve goods. We pack as carefully as possible to maximize your recovery.

Merchandise sold by Liquidation Pallet Deals is not covered under any guarantees or warrantees by the manufacturer, retailer, or reseller. You are purchasing goods "as is, where is." All sales are final.

Currently, we do not offer inspection before purchase. Once listed on the website, all pallets are packaged and plastic wrapped for shipment or pickup.

Title to merchandise passes from Liquidation Pallet Deals to the customer when the merchandise leaves Liquidation Pallet Deals's docks in Beacon Falls, CT. The delivering carrier should be held responsible for any lost, damaged or broken packages. All claims should be directed to the delivering carrier. All Liquidation Pallet Deals packages are properly sealed in good condition cartons. Any orders picked up are the responsibility of the customer. Returns and refunds are not accepted.

PSTs (also known as Seasonal Shelf Pulls or Marked Out of Stock) are First Quality/new inventory that is marked out of stock from retail stores. Retail stores change their inventory seasonally and previous inventory is removed to make room on the shelves for the new season's items. PSTs are primarily comprised of First Quality items, but occasionally contain slight damage from increased handling.

Many famous brands enforce the marking of their main labels with an indelible marker to identify that the item was not purchased directly through their primary retail channels. This is necessary for the brands to control unauthorized returns to their retail stores.

Retail-ready merchandise that is free of any defects and has not been in a retail store.

Previous inventory that was never sold directly to the consumer online or at a retail store. Shelf pulls are new but can sometimes show light signs of handling.

Merchandise returned by the consumer per the retailer's return policy. Liberal return policies from famous brands create a wide range of qualities that are returned. There may also be nothing wrong with the item.

Merchandise is slightly off size specifications or includes fabric shading, needle lines, and fabric slubs.

Goods with minor damages that are usually repairable.

Clothing: - First Quality (1st): Closeouts, overruns, or leftover merchandise after a given selling season that never shipped to retail stores. - Irregulars: Clothing with needle lines, slubs, fabric breaks, or striations. - Seconds (2nds): Fully functional garments with slight rips, tears, or holes less than 1/4 inch or stains less than 1/2 inch in diameter. Seconds also include garments that are repairable, such as missing buttons, broken belt loops, and broken zippers. Footwear: - First Quality (1st): Closeouts, overruns, or leftover merchandise after a given selling season that never shipped to retailers. First Quality items are retail-ready condition with no defects and/or irregularities. - Irregulars: Fully functional footwear with small blemishes, nicks, and stains. Accessories: - First Quality (1st): Closeouts, overruns, or leftover merchandise after a given selling season that never shipped to retailers. - Irregulars: Fully functional accessories with small blemishes, nicks, and stains. Jewelry: - First Quality (1st): Closeouts of a brand's jewelry, overruns, or leftover merchandise after a given selling season that never shipped to retailers. First Quality items are retail-ready condition with no defects and/or irregularities.

Clothing: - MOS: New clothing items in retail-ready condition free of all defects but have been in a retail store. - Mini: Clothing items that may include needle lines, slubs, fabric breaks, or striations. Rips, tears, holes less than 1/4 inch, stains less than 1/2 inch in diameter. Garments are repairable (missing buttons, broken belt loops, etc.), but fully functional. Footwear: - MOS: New footwear from retail stores with no nicks, blemishes, stains, or evidence of wear. - Mini: Functional footwear with nicks, blemishes, stains, or slight cuts that are repairable. Soles may show small signs of wear. Accessories: - MOS: New accessories free of all defects but have been on retail floors. - Mini: Functional accessories with nicks, blemishes, stains or slight cuts that are repairable. Slight irregularities may show on close inspection. Jewelry: - MOS: Jewelry free of all defects but have been in retail stores.